Accessibility Statement

At @Ease Massage Services, we believe everyone deserves the opportunity to experience relaxation, comfort, and professional massage services in a welcoming, respectful, and inclusive environment.

 

We are committed to improving accessibility across our website, appointment scheduling process, communications, and massage services. Our goal is to reduce barriers and provide reasonable accommodations that support the comfort, dignity, safety, and individual needs of our clients.

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Website Accessibility

We strive to make our website easy to navigate, understand, and use for individuals with diverse abilities, including those who use assistive technologies.

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Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, as an accessibility goal.

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We aim to support:

• Clear, readable content and organized navigation.

• Appropriate color contrast and legible text.

• Keyboard-accessible website functions.

• Compatibility with common screen readers and assistive technologies.

• Descriptive text for meaningful images.

• Accessible online forms and appointment scheduling.

• Usability across desktop, tablet, and mobile devices.

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Accessibility is an ongoing effort, and some website features or third-party services may not yet meet all accessibility goals.

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Accessible Massage Services

We recognize that every client has unique physical, sensory, communication, and comfort needs.

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We welcome requests for reasonable accommodations, which may include:

• Assistance with appointment scheduling or completing forms.

• Adjustments to massage positioning or techniques.

• Modified service options based on mobility or physical limitations.

• Additional time for communication or preparation when reasonably available.

• Consideration of sensory sensitivities, including lighting, sound, and fragrances.

• Accessible communication methods and service explanations.

• Reasonable accommodations for service animals in accordance with applicable law.

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Accommodation availability may depend on the service requested, practitioner qualifications, equipment, facility accessibility, and applicable safety requirements.

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Clients are encouraged to communicate accommodation requests when scheduling so we can discuss available options.

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Mobile & Corporate Massage Accessibility

For mobile massage services, corporate wellness events, and private gatherings, we work with clients and event organizers to identify suitable service arrangements.

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We encourage hosts to provide accessible service areas, appropriate pathways, and adequate space for participants with mobility needs.

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When possible, we will discuss reasonable modifications to help individuals participate comfortably and safely.

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Feedback & Accessibility Assistance

We welcome feedback regarding accessibility barriers or accommodation needs.

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If you experience difficulty accessing our website, completing a form, scheduling an appointment, or participating in our services, please contact us.

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@Ease Massage Services
6505 Rockside Road, Suite 150
Independence, OH 44131

Phone: 440-622-5960
Email: at.easemassage19@gmail.com
Website: www.ateasemassageservices.com

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Please describe the accessibility issue or assistance requested, along with your preferred method of communication.

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We will make reasonable efforts to respond promptly and explore appropriate solutions.

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Our Ongoing Commitment

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Accessibility is an important part of creating a welcoming wellness experience. We are committed to listening, learning, and making reasonable improvements that help more individuals feel comfortable accessing our services.

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At @Ease Massage Services, your comfort, dignity, and well-being matter.

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Your body deserves to be @Ease.

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