Privacy Notice

​​At @Ease Massage Services, your trust, comfort, and privacy are important to us. We are committed to protecting your personal information and maintaining confidentiality throughout your wellness experience, whether you visit our studio, book mobile massage services, or participate in a private or corporate event.

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1. Information We Collect

To provide safe, personalized, and professional massage services, we may collect:

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• Personal Information: Name, phone number, email address, address, and appointment details.

• Health & Wellness Information: Relevant medical history, allergies, injuries, physical limitations, massage preferences, and information provided through intake or consent forms.

• Payment Information: Transaction details processed through authorized payment providers.

• Website Information: Basic website usage information, device data, and cookies, depending on the technologies used.

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We collect only information reasonably necessary to provide our services and operate our business.

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2. How We Use Your Information

Your information may be used to:

• Schedule and manage appointments.

• Personalize massage services and address safety considerations.

• Process payments and send appointment reminders.

• Respond to questions and service requests.

• Coordinate mobile, corporate, and private event services.

• Maintain appropriate records and meet legal obligations.

• Send promotional updates when permitted and consistent with your communication preferences.

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3. Confidentiality & Information Sharing

Your personal and health-related information is treated with care and confidentiality.

We do not sell client medical histories, intake forms, or confidential massage session records.

Information may be shared with authorized practitioners and trusted service providers when necessary for business operations, with your appropriate authorization, or when legally permitted or required.

 

Employers, event hosts, and family members do not automatically receive access to your private health information or massage session details.

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4. Information Security & Retention

We use reasonable safeguards to protect personal information against unauthorized access, loss, or misuse.

Client records are maintained for appropriate business, professional, and legal purposes and securely disposed of when no longer required.

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Although we take precautions to protect information, no electronic system can guarantee absolute security.

 

5. Your Privacy Rights

Subject to applicable laws, you may request to:

• Review or correct your personal information.

• Update your contact or communication preferences.

• Opt out of promotional communications.

• Request deletion of eligible information.

• Ask questions about our privacy practices.

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Some records may need to be retained to comply with legal or professional requirements.

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6. Photos, Testimonials & Marketing

We seek separate, appropriate permission before using identifiable client photographs, videos, or testimonials for promotional purposes.

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Participation in marketing activities is always voluntary and is not required to receive massage services.

 

 

7. Website & Third-Party Services

Our website may use cookies and third-party services for scheduling, payments, website functionality, and communications.

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These providers may have separate privacy policies. We encourage visitors to review their policies when using external platforms.

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8. Policy Updates

We may update this Privacy Policy to reflect changes in our services, technology, or applicable laws. Updates will be posted with a revised effective date.

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9. Contact Us

For questions or requests regarding your privacy, please contact:

@Ease Massage Services
6505 Rockside Road, Suite 150
Independence, OH 44131

Phone: 440-622-5960
Email: at.easemassage19@gmail.com
Website: www.ateasemassageservices.com

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Our Commitment to You

At @Ease Massage Services, protecting your privacy is part of providing a safe, respectful, and relaxing experience.

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Your comfort matters. Your privacy matters. Your trust matters.

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@Ease Massage Services — Your body deserves to be @Ease.